| Company: | Royal Bank of Scotland |
| Project: | Call Centre Virtualisation |
| Country: | UK |
|
|
Finalists |
| Company: | Belgian Federal Public Service Finance |
| Project: | TelLANoGA |
| Country: | Belgium |
|
| Company: | Crowne Plaza Bratislava |
| Project: | IPC@Crowne Plaza Bratislava |
| Country: | Slovakia |
|
| Company: | Erste Bank Hungary |
| Project: | Erste Telco outsourcing project |
| Country: | Hungary |
|
| Company: | IBM Account - Switzerland |
| Project: | New Headquarter - Vulkanstrasse |
| Country: | Switzerland |
|
| Company: | ICCREA Holding |
| Project: | IP Connectivity & IPC@ICCREA |
| Country: | Italy |
|
| Company: | Qatar Telecom |
| Project: | Qtel iBVS |
| Country: | Qatar |
|
| Company: | Rural |
| Project: | Trevo |
| Country: | Portugal |
|
| Company: | Telefonica Deutschland |
| Project: | Distributed PGW |
| Country: | Germany |
