Site Help

Support

Contact the IDG team about Website questions or problems if the options below do not meet your needs.

Browser & Font Help

Browser Recommendation
For the best experience on this site, we recommend the following browsers:

  • IE 8.0 and up
  • Firefox 3.0 and up

Best efforts will be made to implement the highest level of support we can for browsers even if they are not listed above, however some functionality may appear degraded and/or features may be unavailable.

Changing Font Sizes
For the best experience on this site, we recommend utilizing your modern browser's zoom capabilities. To do so, please perform one of the following:

  • Increase font size/Zoom in : Ctrl +
  • Decrease font size /Zoom out : Ctrl -
  • Reset font size / Zoom reset : Ctrl 0

"How to Enter" Help

Start new entry
For your convenience, you do not have to complete the entry form all at once; you can return as many times as you like to add, review or correct parts of your entry.

All you have to do to get an entry started is to

  • select "Entry Form" from the menu or use the large "Enter Now" button on the right hand side of each page
  • select "start a new entry"
  • enter your name
  • enter your email address
  • select what type of user you are (Cisco end user, Cisco partner or Cisco employee)
  • select a category

A Unique Reference Code will be shown on the screen which can then be used if you return later to complete for entry (see below).

This unique reference code, along with a link to your online Entry Form is sent to your email address; it is advisable to ensure that emails from info@ciscoliveawards.com do not get directed to your junk mail box.

Any boxes that are mandatory but are not completed will be highlighted with a red border.

You will not be able to finally submit your entry until all mandatory boxes have been completed.

Return to complete an entry
If you are returning to complete an entry, you simply go to the "Entry Form" page (see above), select "Return to complete your entry" and enter your email address and Reference Code.

Forgotten your Reference Code If you forget your Reference Code, go to the "Entry Form" page (see above), select "Forgotten your Reference Code?" and enter your email address; your Reference Code will be emailed to you.

Supporting files
Any additional files that you submit to support you entry must be of the following types:

  • JPEG image (.jpg or .jpeg)
  • GIF image (.gif)
  • Adobe Acrobat PDF (.pdf)
  • Word 97-2003 (.doc)
  • Word Document (.docx)
  • Excel 97-2003 (.xls)
  • Excel (.xlsx)
  • Powerpoint 97-2003 (.ppt)
  • Powerpoint (.pptx)
  • Windows Movie (.wmv)
  • Apple Quicktime Movie (.mov)
  • MPG Movie (.mpg or .mpeg)
  • AVI Movie (.avi)
Winners Announced
Cisco Live 2012

If you have any questions please contact:

Adele Carter
IDG Project Manager
Innovation Awards at Cisco Live 2012
IDG Global Solutions
t: +44(0)1784 210340
f: +44(0)1784 225830
e: Adele_Carter@IDG.com